The Terms of Use (“TOU”) govern your use of the Wētā FX Limited (“Wētā”) Customer Self Service Portal (“Site”). Any use by you of the Site is subject to these terms, and constitutes acceptance by you of the then-current TOU. The Site is operated by Atlassian and is also subject to Atlassian’s Terms (found here - https://www.atlassian.com/legal/atlassian-customer-agreement#general-terms).
The material on the Site is owned by Wētā and/or other copyright holders, including (but not limited to) studios, producers, and others for whom Wētā has provided services. You are not permitted to use any part of the content of the Site by any means and for any purpose other than to review and update your ticket request, including providing further information about your request as required. For the avoidance of doubt, downloading and/or storage of material from the Site for any purposes other than those set out in this paragraph is prohibited. Material from this Site which is owned by people other than Wētā (such as, but not limited to images or video clips) may not be used without the separate permission of the owners of that material.
This Site is operated in New Zealand by Wētā, which is a New Zealand company. Any disputes or claims arising from or relating to your use of the Site will be heard only in the Courts of New Zealand, and you hereby agree to the jurisdiction of the New Zealand Courts to hear any such dispute.
The Site, including without limitation all material and information on the Site, are provided “as is” and entirely without warranty by Wētā. Your use of the Site is entirely at your own risk. You agree that you shall not make any claim against Wētā relating to your use of the Site; that in no event will Wētā be liable for any special, indirect, consequential, or other damages; and that, in any case or circumstance, Wētā's liability to you will not exceed one dollar.
You agree to indemnify, defend and hold Wētā (including Wētā's officers, directors, agents, and shareholders) harmless from and against any and all loss, costs, expenses, claims, damages and liabilities related to or associated with your use of this Site.
In this TOU when we use the term "Personal Information", it means any information from which your identity is apparent or can be reasonably ascertained. We only collect Personal Information that you directly provide to us for the purposes of your use of the Site, for example, your name, email address, or phone number. The use of that information is described below. In all cases, we collect Personal Information only where you choose to provide it to us or where we explicitly ask for it on a web form.
We will only use or disclose Personal Information that you have provided to us if:
- you have authorised us to do so;
- we have given you notification of the intended use or disclosure and you have not objected to that use or disclosure;
- we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for national security in the performance of their functions, or for the safety or security of Wētā or any third party; or
- we are authorised, required or permitted by law to disclose the information.We do not sell or trade Personal Information. We retain Personal Information for as long as is necessary for the purposes for which it is collected.
Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Accordingly, although Wētā strives to protect such information, Wētā cannot ensure or warrant the security of any information you transmit to us or from our online services and you do so at your own risk. Once we receive your transmission, we will take reasonable steps to preserve (but cannot guarantee) the security of this information in our own systems.
You have rights of access to, and correction of, your personal information. If you have any questions about this privacy policy or requests relating to your Personal Information, please contact Wētā at:
Privacy Officer Wētā FX | PO Box 15 208 | Miramar Wellington 6022 | New Zealand
Email: privacyofficer@wetafx.co.nz